Ross Bentley10 July 2007 00:00This article first appeared in Personnel Today magazine. Subscribe online and save 20%.

Once you’ve decided that recruitment process outsourcing is the right move for your organisation, how do you pick the right agency? Ross Bentley explains the art of choosing and using an RPO partner.

Leigh Hunt is an advocate of recruitment process outsourcing (RPO). As group head of resourcing at UK technology firm Kingston Communications, she has seen the benefits it can bring.

Since hiring RPO providers Independent RPO last August to manage the bulk of the company’s recruitment, Hunt says the time to hire candidates has been reduced from 30 days to 20, and the cost per hire has been trimmed by around £1,000 – mainly down to using recruitment agencies less often.

Hunt says she looked into RPO because she found herself in a situation that many HR professionals will be familiar with.

“We were on a recruitment drive but lacked the expertise to run it efficiently in-house, and were therefore spending a great deal on recruitment agencies,” she explains.

But it was a chance meeting at an industry event with Independent RPO’s chief executive Phil Clarke that convinced Hunt she had found the right recruitment partner for her company.

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